Randomly locked out of premium content

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#1BucsFan
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Randomly locked out of premium content

Postby #1BucsFan » Sat May 04, 2019 6:34 am

I purchased the annual sub about three weeks ago and everything was working just fine. I woke up this morning and started to read an article only to find that I was supposedly not logged in. Clicking log in just jumps you to the top of the page, without actually logging you in. I logged out and in through the tabs on the left but am still being told to buy a subscription to view the article or use any premium features
A League of Ice and Fire (Half-PPR, SF, IDP, 12 Teams)
IDP scoring = T (1.5), A (0.75) S/FF/FR (4), TFL (2), PD (1.5), INT (6), SAFETY (10), BLOCK (6), 1 POINT PER 25 RETURN YARDS

QB: Mahomes, Luck, Stafford
RB: Carson, Bell, Lamar Miller, Dion Lewis, Ito Smith, David Johnson, Sony Michel, Brian Hill
WR: Keenan Allen, Cooks, Allen Robinson, Corey Davis, Hakeem Butler, Albert Wilson, Kenny Stills, John Brown, Taylor Gabriel, Keesean Johnson, Alex Erickson
TE: Waller, Jonnu Smith, Ryan Griffin, Darren Fells
DL: Joey Bosa, Danielle Hunter,Barnett, Ngakoue
LB: Kwon, Jordan Hicks, Zach Cunningham, Neville Hewitt
DB: Keanu Neal, Budda Baker, Amos
Taxi: Travis Homer, DaMarkus Lodge, Caleb Wilson, David Sills
Picks 2020: 4.4, 5.4, 5.5
Picks 2021: 1st, 2nd, 3rd, 4th , 5th

Campus to Canton

QB: Watson, Cousins, Bortlers, RG3, Mariota
RB: Michel, Damien Williams,
WR: Adams, Golladay, Corey Davis, Robinson,
TE: Kittle,
Taxi:
Devy:

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jaycarla
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Re: Randomly locked out of premium content

Postby jaycarla » Sat May 04, 2019 7:57 am

Having the same issue. Logged out and back in. Closed and reopened. Verified subscription, all that.

UATahoe
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Re: Randomly locked out of premium content

Postby UATahoe » Sat May 04, 2019 8:37 am

Same issue for me. This has been a recurring issue which is getting frustrating. Says I am logged in but no access. Subscription says good until 2020
12 Team PPR League 1Qb 2Rb 3Wr 1Flex 1Te 1Def 1K

1 QB Mahomes, Dak Prescott
2 RB Mixon, Kamara, Melvin Gordon, Nick Chubb, Royce Freeman, Justice Hill, Boston Scott, Ito Smith
3 WR Godwin, K. Allen, A. Cooper, S. Watkins, DJ Moore, Michael Gallup, Kelvin Harmon, Martavis Bryant, Core Coleman(IR) Preston Williams(IR)
1 TE Mark Andrews, H. Henry, H. Hurst, Ian Thomas, Goedert
D/ST Bears
K Zane Gonzalez

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#1BucsFan
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Re: Randomly locked out of premium content

Postby #1BucsFan » Sat May 04, 2019 8:46 am

UATahoe wrote:
Sat May 04, 2019 8:37 am
Same issue for me. This has been a recurring issue which is getting frustrating. Says I am logged in but no access. Subscription says good until 2020
Is there a fix? Or do you just have to wait until the devs correct the issue
A League of Ice and Fire (Half-PPR, SF, IDP, 12 Teams)
IDP scoring = T (1.5), A (0.75) S/FF/FR (4), TFL (2), PD (1.5), INT (6), SAFETY (10), BLOCK (6), 1 POINT PER 25 RETURN YARDS

QB: Mahomes, Luck, Stafford
RB: Carson, Bell, Lamar Miller, Dion Lewis, Ito Smith, David Johnson, Sony Michel, Brian Hill
WR: Keenan Allen, Cooks, Allen Robinson, Corey Davis, Hakeem Butler, Albert Wilson, Kenny Stills, John Brown, Taylor Gabriel, Keesean Johnson, Alex Erickson
TE: Waller, Jonnu Smith, Ryan Griffin, Darren Fells
DL: Joey Bosa, Danielle Hunter,Barnett, Ngakoue
LB: Kwon, Jordan Hicks, Zach Cunningham, Neville Hewitt
DB: Keanu Neal, Budda Baker, Amos
Taxi: Travis Homer, DaMarkus Lodge, Caleb Wilson, David Sills
Picks 2020: 4.4, 5.4, 5.5
Picks 2021: 1st, 2nd, 3rd, 4th , 5th

Campus to Canton

QB: Watson, Cousins, Bortlers, RG3, Mariota
RB: Michel, Damien Williams,
WR: Adams, Golladay, Corey Davis, Robinson,
TE: Kittle,
Taxi:
Devy:

UATahoe
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Re: Randomly locked out of premium content

Postby UATahoe » Sat May 04, 2019 8:48 am

I have always had to wait for the issue to get resolved.
12 Team PPR League 1Qb 2Rb 3Wr 1Flex 1Te 1Def 1K

1 QB Mahomes, Dak Prescott
2 RB Mixon, Kamara, Melvin Gordon, Nick Chubb, Royce Freeman, Justice Hill, Boston Scott, Ito Smith
3 WR Godwin, K. Allen, A. Cooper, S. Watkins, DJ Moore, Michael Gallup, Kelvin Harmon, Martavis Bryant, Core Coleman(IR) Preston Williams(IR)
1 TE Mark Andrews, H. Henry, H. Hurst, Ian Thomas, Goedert
D/ST Bears
K Zane Gonzalez

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dlf_kenm
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Re: Randomly locked out of premium content

Postby dlf_kenm » Sat May 04, 2019 9:42 am

The software used to manage subscriptions is experiencing some issues. It has been disabled while I troubleshoot. I'll follow up here with more information as it becomes available. Thanks for your patience.

UATahoe
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Re: Randomly locked out of premium content

Postby UATahoe » Sat May 04, 2019 9:43 am

Thanks for the assist Ken!
12 Team PPR League 1Qb 2Rb 3Wr 1Flex 1Te 1Def 1K

1 QB Mahomes, Dak Prescott
2 RB Mixon, Kamara, Melvin Gordon, Nick Chubb, Royce Freeman, Justice Hill, Boston Scott, Ito Smith
3 WR Godwin, K. Allen, A. Cooper, S. Watkins, DJ Moore, Michael Gallup, Kelvin Harmon, Martavis Bryant, Core Coleman(IR) Preston Williams(IR)
1 TE Mark Andrews, H. Henry, H. Hurst, Ian Thomas, Goedert
D/ST Bears
K Zane Gonzalez

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dlf_kenm
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Re: Randomly locked out of premium content

Postby dlf_kenm » Sun May 05, 2019 11:03 am

Hey folks, I think we have resolved the issue. If you or someone you know is still experiencing any issues, please let me know here on this thread or even better, reach out to us on our Contact Us page to open a help desk ticket, and we will get it resolved asap.

Thanks for your patience everyone.

KM

MeSoCorey
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Re: Randomly locked out of premium content

Postby MeSoCorey » Sun May 05, 2019 11:29 am

As of right now, im still experiencing the issue

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hockeyBjj
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Re: Randomly locked out of premium content

Postby hockeyBjj » Sun May 05, 2019 1:11 pm

dlf_kenm wrote:
Sun May 05, 2019 11:03 am
Hey folks, I think we have resolved the issue. If you or someone you know is still experiencing any issues, please let me know here on this thread or even better, reach out to us on our Contact Us page to open a help desk ticket, and we will get it resolved asap.

Thanks for your patience everyone.

KM
I'm still locked out as well. Sent a contact us message with what little information I could give

Thank you guys for working on this. I know 3rd party software bugs can be a real pain
Team 1- 10 team ppr, 1QB, 2RB, 3WR, 1TE, 2Flx, 1D, 1K
2019: 5th place :wall:
Finishes: 6th, 6th, 1st, 5th
QB: Lamar Jackson, Russell Wilson
RB: Saquan Barkley, Dalvin Cook, Mark Ingram,JK Dobbins, Hyde, Gore
WR: Hopkins, Mike Evans, Juju Smith, T Boyd, Jarvis Landry, R Gage, G Tate, D Slayton, B Perriman, T Williams, A Miller, Beasley, Bourne, AB clown
TE: George Kittle, Higbee, Akins, Reed, K Smith
D/K: Patriots, Vikings, Titans, Jax, McManus Den
Taxi- D Henderson, A Mattison, B Snell
picks- 2021- 3,4 2022-1,2,4,5

team 2- 12 team ppr, 1QB, 3WR, 2RB, 1TE, 1WR/RB/TE, 1 RB/TE
Threepeat Champs 8-)
QB: Wilson, Cousins, Haskins
RB: CMC, D Cook, Kamara, D Henry, T Cohen, P Barber, M Brown, R Armstead,
WR:Hopkins, Arob, Golloday, Diggs, Edelman, M Williams, Fuller, Perriman, Westbrook, Hurns, Lazard, Dorsett, Higgins,
TE: Kelce, Andrews, Dissly, Akins
picks- 2021- 3,4,5 2022 1,2,3,4,5

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dlf_kenm
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Re: Randomly locked out of premium content

Postby dlf_kenm » Sun May 05, 2019 1:36 pm

MeSoCorey, can you please try now? You should be set.

Thanks

KM
MeSoCorey wrote:
Sun May 05, 2019 11:29 am
As of right now, im still experiencing the issue

Alexfop
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Re: Randomly locked out of premium content

Postby Alexfop » Sun May 05, 2019 4:31 pm

I'm still having the same issue

Dr. Trades
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Re: Randomly locked out of premium content

Postby Dr. Trades » Sun May 05, 2019 4:38 pm

Also still having the same issue. Have logged out and back in several times without success in viewing the premium content.

This has also happened to me a few times in the past and resolved with some time, but this seems to be the longest the issue has persisted since I joined a few years ago.

Thanks for working on this.
League 1: 12 Team League (0.5 ppr WR/RB, 0.75 ppr TE):
QB: Deshaun Watson, Mayfield, Big Ben, Tannehill
RB: Saquon, Mixon, Rojo, Brian Hill
WR: Nuk, JuJu, Boyd, AJ Brown, Deebo, Tre'Quan Smith, Jalen Hurd, Preston Williams, M V-S, Steven Sims
TE: C. Herndon, Vance McDonald, T. Eifert, Josh Oliver

2020 picks: 4.05

League 2: 12 team (28 roster spots) Superflex/TE premium (qb 4pts per TD, all others 6pts per TD, WR/RB 0.1 ppc and 0.75ppr, TE 1.5 ppr)
QB: Brees, Stafford, Darnold
RB: Kamara, Mostert, Conner, James White, Malcolm Brown
WR: JuJu, Robert Woods, Mike Williams, Will Fuller, Bryan Edwards, KJ Hamler Dante Pettis, JJAWS, Amendola, Auden tate, jakobi meyers, Steven sims
TE: George Kittle, Evan Engram, Kaden Smith
2021 picks: 1st x 3, 2nd x 1, 3rd x 5

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dlf_kenm
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Re: Randomly locked out of premium content

Postby dlf_kenm » Sun May 05, 2019 5:21 pm

Alex, Doc, you should both be set now. Thanks for your patience.

brutuswins
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Re: Randomly locked out of premium content

Postby brutuswins » Sun May 05, 2019 7:29 pm

Yeah its not working for me. Second time that it has done this this weekend which I had two rookie drafts too
PPR 12team 1QB, 2RB, 3WR, 1TE, 3Flex
12th
QB: Drew Brees, Baker Mayfield, Jimmy Garoppolo
RB: Alvin Kamara, Miles Sanders, Clyde Edwards-Helaire(r), James Robinson(r).... Ke’Shawn Vaughn(r), Latavius Murray, , Jaylen Samuels, Mike Boone
WR: Michael Thomas, Odell Beckham, Juju Smith-Schuster, TY Hilton..... Darius Slayton, Van Jefferson(r), Anthony Miller, Quintez Cephus, Peoples-Jones, Proche
TE: George Kittle.... TJ Hockenson, Jared Cook, Dawson Knox, Jace Sternberger

12team .5PPR 1QB, 2RB, 3WR, 1TE, 2FLX
**2019 Champion**
QB: Dak Prescott, Tom Brady, Ryan Fitzpatrick, Andy Dalton
RB: Christian McCaffery, Melvin Gordon, D’Andre Swift(r), Damien Williams, Devonta Freeman, Lamar Miller, Ito Smith, Mike Boone, Brian Hill, LeSean McCoy
WR: DeAndre Hopkins, Keenan Allen, DJ Moore, Tee Higgins(r), Julian Edelman, Rashard Higgins, Cole Beasley, Phillip Dorsett, KJ Hill(r)
TE: Austin Hooper, Mike Gesicki, Kyle Rudolph, Jace Sternberger


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